It's not just Sprint service call centers that are being outsourced to India. That lucrative due diligence project where a battalion of young lawyers and paralegals review mountains of documents at $100 - $200 per hour? How about processing patent applications? Drafting corporate transaction documents? All available in India now at about a tenth of the cost! Better yet, the owners of West Publishing are purchasing Pangea3, one of India's leading firms in the industry.
Very interesting overview of Pangea3 HERE.
Article re the acquisition of Pangea HERE